Monday, March 31, 2008

Mediation Florida Homowners Associations

Mediation Requirement Streamlined for Florida Homeowners Associations
Statutory changes in Florida have streamlined the mediation process required prior to litigation of certain disputes between homeowners and members. The aggrieved party now can contact the other party directly with a written offer to mediate as set forth in the statute and propose a choice of five certified mediators. Seeking mediation in this way tolls the statute of limitations. If the dispute goes on to litigation or arbitration, attorneys’ fees incurred in the mediation may be recovered by the prevailing party. But those who do not participate in the entire mediation process may not recover any attorneys’ fees or costs.
The News-Press (February 28, 2008); Fla. Stat. § 720.311

Jim W Hildreth-Mediator

Saturday, March 29, 2008

Thats My Parking Space

Residents like to think they own the street in front of their houseBy DEREK J. MOORETHE PRESS DEMOCRATSaturday, March 29, 2008

On Vallejo Street in central Santa Rosa, a curious sign posted on a tree reads, "Parking for 1703 is across the street."

The sign reflects an ongoing parking dispute between neighbors in the pleasant subdivision near Brook Hill Elementary School.Never mind that Vallejo Street is a public thoroughfare, where anyone can park outside certain restrictions, such as the vehicle type and how long it stays.Legality aside, many people believe the street outside their homes to be reserved for their parking use only. And they can get mighty upset if someone dares violate that unwritten code."A person's home is their private domain, and people feel that way about their parking space in front of their house," said Cecilia Wilson, volunteer coordinator for Recourse Mediation Services, a Santa Rosa nonprofit agency that handles neighborhood disputes."When somebody infringes upon that, it's on the same level as a personal attack, like your private territory is being invaded."Leon James, a psychology professor at the University of Hawaii dubbed Dr. Driving because of his expertise on the subject of road rage and related issues, calls it a problem affecting "millions.""It's one of the little hassles of life that's very disturbing," he said.A parking dispute has taken center stage in the vandalism trial of Sebastopol City Councilwoman Linda Kelley, who prosecutors allege keyed a pickup outside her home because she considered the spot where the truck was parked to be hers.Kelley has denied the allegation.The case spotlights a common concern. More people than would care to admit harbor resentment at the sight of a vehicle that is not their own taking up space outside their home.Many believe that act violates the neighborly code that says the street outside a residence should be for that person and their guests.This applies more to suburban locales, where parking is often not the problem that it is in big cities, where people fight for whatever space they can find.Some view it as a matter of fairness. If your neighbors have so many vehicles that they can't fit them all in their garage or in the driveway, why should they take up the space in front of your abode?That appears to be one of the issues involved in the Vallejo Street standoff.Mark Davidson, who lives at 1703 Vallejo and is currently collecting unemployment, said he sometimes is forced to park vehicles on the street because he works on cars in his driveway. Two more cars occupy the garage.His neighbors across the street have sent letters to his landlord, who happens to be Davidson's father, complaining about the parking situation.Davidson said that in addition to the sign, the neighbors have left messages on his vehicles and those of friends saying they should be parked across the street."I think it's tacky. It's not their street," he said.The neighbors declined comment.Davidson admitted he left his sister's car parked in the contested spot for three days after the sign went up just to irritate the neighbors.But he insisted he's not done anything beyond that provocation and said he tries not to park there for more than an hour at a time.He was not receptive, however, to a reporter's suggestion that he create more space in his driveway as a way of breaking the impasse."There's plenty of room for neighbors to park here," he said.Acts of vandalism related to parking disputes are rare, Santa Rosa Police Sgt. Eric Litchfield said.He said most complaints police get are due to recreational vehicles, boats or other large vehicles taking up space on streets."I don't blame them," he said of angered residents. "You've got a 23-foot RV taking up four spots, plus it's sticking 8 feet out," he said.Wilson said she's fielded phone calls at the mediation service from people who are irate about parking issues with their neighbors.She recalled one man in particular complaining about a neighbor who parked all of his vehicles on the street to leave his driveway free.As with any dispute, Wilson said, resolving the issue is not a matter of who's legally right or wrong, but about getting the aggrieved parties to see the other person's point of view."That is really the basis of mediation, getting people to see how their actions are affecting somebody else. A lot of times, people have no idea," she said.The layout of Sebastopol's Eleanor Avenue, where Kelley lives, requires residents to try to get along.Some homes on the narrow street near Palm Drive Hospital don't have driveways or garages, forcing people to spread out."If you go there really early in the morning or late at night, man, there is no place to park," said Bill Anstead, who lives on the street and owns a local market. "I'm fortunate. I have two driveways and two garages where I park six cars."James, author of "Road Rage and Aggressive Driving: Steering Clear of Highway Warfare," said people can easily lose control if they let their feelings of anger and entitlement spiral out of control."You have to stop ruminating. That's the first rule," he said.James said he sees nothing wrong with discussing the issue with a neighbor, so long as it's done in a tactful way."If it doesn't work out, at least you are able to give it up more easily than if you hadn't tried," he said.

Jim W Hildreth-Mediator

Tuesday, March 25, 2008

March 25 2008 Testimonial

Hello Jim W Hildreth, Thank you very much for your expertise & professional Mediation Services. We were very impressed with your professionalism, knowledge and appreciated your prompt attention. Hopefully we won't have to use you again Ha! Ha! Thanks RB Real Estate Broker March 2008

Jim W Hildreth-Mediator

Monday, March 24, 2008

Real Estate Mediation Blog By Jim W Hildreth

March 24 2008

New Real Estate Mediation Blog
Real Estate Mediation BlogFrom InmanWikiThere are may articles written about real estate; however, there are few about Real Estate Mediation.This is a new blog that will deal with real estate and disputes.Disputes can have many faces.Landlord-Tenant issuesContract Disputes, buyer-sellerNon-Disclosure IssuesBroker vs AgentHomeowner associationsProbateMoldRealtor DisputesConstruction-Related DisputesMediation is a process in which a "neutral" person -- the mediator -- helps parties reach a settlement to their dispute by opening lines of communication, objectively evaluating the case, identifying the parties' real needs and finding a solution to address those needs.Mediation is an [Alternative Dispute Resolution] process of exploring solutions and negotiating mutually acceptable resolutions.Unlike the legal process, mediation allows the parties to decide the fairest and most reasonable solution.However, mediation is voluntary and will not waive your rights to later pursue the matter legally.One excellent source for information is, which features extensive articles and the ability to locate a mediator in your own community.Many cities have local mediation panels that can be found via a local telephone directory or the Internet.Many courts also are developing mediation panels as an alternative to the litigation road.In the San Francisco Bay area, East Bay Mediation, located in Berkeley, has volunteer mediators and mediators who specialize in area of conflict resolution.In Modesto, Calif., Stanislaus County has trained mediators from the local bar association who partispate with the local Superior Court.Many states have a mediation clause both in the listing and buyer seller agreements that offer mediation as a first step, vs [Arbitration] (Binding or non-Binding) and [Litigation].Jim W Hildreth - MediatorRetrieved from ""
March 24 2008

Phases of a Mediation

Mediation Conference

The following are the phases of a Real Estate Mediation.

1. Mediator's opening statement and questions. A review of the process, rules,
goals, the confidentiality and neutrality.
2. Parties initial statements or questions.
3. What are the issues?
4. Creation of an agenda.
5. Communication, feelings, thoughts and venting.
6. The Caucus (Private Meeting) with the parties to clarify needs, options and solutions.
7. Building an agreement. What may be workable.
8. Conclusion An agreement is reached & signed before leaving mediation or an agreement that
no further progress can be made.
The next step can lead to arbitration or litigation.
The mediation conference success is up to the parties and the williness to listen and the williness to work towards resolution.
The time process can be as short as an hour, a half day or longer.
My experience is that 2-4 hours is normal.
Of my past mediations, setttlement did occur and the dispute were successfull resolved.
Jim W Hildreth- Mediator
Mediating Real Estate Disputes
Sunday, February 4, 2007

Real Estate Mediation Can Be a Winner
Real Estate is a complex transaction and what happends if there is a dispute?In California including agents, buyers, and sellers will face a mazeof legal disclosures such as wells, septics, zoning, mold, water intrusions, naturalhazards, Megans Law, square footage, noise, mining sites, airports, home owners associationsor illegal drug activity.In addition easements such as utility or railroad may come to play.

If an error should occur or a dispute, Dispute Resolution is a part of most real estate contracts and between all parties such as sellers and brokers or buyers and sellers.

Dispute Resolution is broken into two areas Mediation & Arbitration.

The scope of this article is about mediation, a softer side of a conflict vsArbitration or long term litigation that is both finacially and emotionally draining for the partispants.Arbitration is binding and final and is enforceable by California Law.

What is mediation?Mediation is an opportunity to try and resolve disputes outside of court. Manydisputes that go to mediation are settled because the parties have control of the outcome.

In Mediation, the parties to the dispute are assisted by a person called a mediator.The mediator is "Neutral" and is not empowered to impose a deciscion, instead the mediator faciltates discussions and negotiation between the parties with a goal of reaching a mutually acceptablesettlement.Who should go to Mediation?Everyone should attempt mediation. But mediation can really help in most real estate transactions or in relationships such as landlord/tenant, neighbors, business partners, realtors vs realtors or buyers and sellers or consumer vs a contractor

.Advantages to mediation is that it is private and confidential and there is no public record.How much does it cost and who pays for it?The cost of mediation depends on a variety of factors.

As an example in Stanislaus and San Joaquin Counties the courts have set up mediation panels and may pay a portion of the dispute. many cities in California have set up private low cost mediation services. In many cases the cost is shared among the parties.

Where do you locate a mediator or mediation services? By looking in the local telephone directory under "Mediation," "Arbitration, " or "Dispute Resolution" or asking a local attorney or bar association.On line has a web link for mediation specialist.Most Mediators are professionals who have attended training programs through conflict resolution studies in both colleges or private mediation groups. Pepperdine University, UC Berkeley and Stanford offer advanced work in conflict resolution.In most cases mediation is highly successful, in the event mediation does not resolve a disputes parties are free to pursue any other system of dispute resolution such as arbitration, or litigation.

Jim W Hildreth- MediatorMediating Real Estate

Disclosure Reports

Sellers: Don't withhold bad inspection report
Hiding unfavorable information can backfire, spark lawsuitBy Dian Hymer, Monday, March 24, 2008.
Inman News
Inspections are an important part of home buying, but the inspection process can be nerve-racking for both buyers and sellers. Both parties want the deal to go through without a hitch. However, sometimes problems surface that the buyers weren't aware of when they entered into contract.
All houses have defects, even new ones. So it should come as no surprise when defects are discovered. The pertinent issues are: Is there a problem? How serious is the problem? How much will it cost to repair?
A home inspector may have a contractor's license. But, few inspectors also are engineers, architects, and plumbing, heating, roofing, wood pest (termite) and drainage contractors. Nor are they pool, spa, sprinkler or security-alarm specialists. For this reason, most home inspection reports are loaded with disclaimers and recommendations to contact the appropriate specialist to evaluate the severity of a problem.
HOUSE HUNTING TIP: It's highly recommended that buyers follow up with further inspections, and get estimates to repair defects that are a concern before removing an inspection contingency. An inspection contingency protects the buyers, but only if they carry through and complete necessary inspections.
Don't be surprised if a second opinion confuses rather than clarifies an issue. For example, a home inspector might be concerned about the internal mechanics of an older furnace. And, he may not have the expertise necessary to say with confidence that there is no problem. So, he recommends that the buyers consult with a licensed heating contractor.
Just because an inspector suspects there might be a problem doesn't mean that one exists. Several years ago, buyers of an older home in the Oakland Hills east of San Francisco were advised to have a heating contractor check the furnace because the home inspector thought it might need replacing for safety reasons. A furnace with a cracked heat exchanger leaks carbon monoxide fumes that can be deadly.
The buyers called in a heating contractor who inspected the furnace and said that it needed replacing. The buyers were disappointed, but wanted to continue with the sale. So they asked the sellers to share in the expense of a new furnace.
The sellers weren't convinced that the furnace needed replacing. And they didn't want to contribute to the cost of a new one if it wasn't necessary. They contacted a second reputable furnace contractor who inspected the furnace and said it was fine and didn't need replacing.
To resolve the dispute, the buyers and sellers agreed to call in an inspector from the local utility company who would have red-tagged the furnace and put it out of commission if it was dangerous. The verdict was that the furnace was fine and had years of life left.
More and more, sellers are having their homes inspected by professionals before putting their homes on the market. This is done so that sellers have an opportunity to make repairs before marketing or for disclosure purposes.
It is risky for sellers to hide a bad report from buyers. There have been cases where sellers chose not to give the buyers a report they didn't like. Later, the buyers coincidentally called in the same contractor for an opinion who informed the buyers that they had already done a report on the house for the sellers.
Lawsuits have resulted from sellers withholding detrimental reports, although disclosure laws vary from state to state. Check with a knowledgeable real estate attorney for answers to questions about a seller's disclosure obligations.
THE CLOSING: Sellers who aren't pleased with a report should consider getting a second opinion and disclose both reports to the buyers.
Dian Hymer is author of "House Hunting, The Take-Along Workbook for Home Buyers" and "Starting Out, The Complete Home Buyer's Guide," Chronicle Books.

Jim W Hildreth

Sunday, March 23, 2008

Mediation 98% Success Rate

Mediation program keeps Worcester cases out of court Effort has seen 98 percent success rate By Brian Shane Staff Writer

SNOW HILL -- Worcester County's mediation program has proven to be a categorical success, the county's top prosecutor says, with nearly every single case resolved without setting foot in a courtroom.

"It's really exceeded our expectations," said Worcester County State's Attorney Joel Todd, whose office runs the program. "Fifty percent of people lose in court every day. In mediation, everybody gets to win."

Mediation gives residents who have filed a criminal complaint an opportunity to resolve their legal issues by talking things through, instead of battling in court. Todd said it helps to unlock the underlying problem, so those involved won't continue to break the law or cause problems. And so far, he says, they haven't: Not one person who's participated in the program has gone on to commit another crime.

It's also saving the county thousands in tax dollars by keeping police, judges and prosecutors out of the courtroom -- people who otherwise would have to be paid for their time in court. Mediation also reduces clogged court dockets and frees police and prosecutors to handle more pressing cases. It also can be scheduled quickly, versus court cases which can take weeks or months to unfold.

Mediation Director Katharine Cropper said more than 360 cases have been referred to her office in the program's three-year history. Of the 218 cases that went to mediation, all but one was completely resolved, Cropper said.

It's a conflict resolution success rate of 98 percent.
"That's unheard of," Todd said.

Cropper doesn't run a large office -- it's a one-woman staff. But she's earned plenty of accolades all on her own. Todd said many clients note how Cropper immediately makes people feel at ease in mediation, and that she genuinely cares about the outcome of their case.

"She has the ideal personality for this job," Todd said. "She's just the perfect fit."

Naturally, every case is different, and takes its own time to be settled, Cropper said. Everyone's name is kept confidential, and everything said is entirely off the record. She said people are very responsive to a laid-back, face-to-face environment, instead of an intimidating courtroom setting. She's also received a host of positive feedback from participants -- but that's confidential, too.

However, not just anyone can waltz into the free sessions, she said. Parties must be Worcester County residents, and cases must qualify as a misdemeanor. Those include disputes between neighbors or businesses, or cases of assault, harassment, trespassing, theft, disorderly conduct or phone misuse. All cases get reviewed by the State's Attorney's Office before moving to mediation.

The program has been funded by a three-year, $35,000 grant from the Maryland Mediation and Conflict Resolution Office, but that grant expires this year. Todd plans to ask the Worcester County Commissioners next month for funding to make it a permanent program on the basis that it saves the county a lot of money. He also has the support of several county judges.
Many mediation issues are between neighbors, said Rachel Wohl, executive director of the Maryland Mediation and Conflict Resolution Office. The mediator will try to get the parties to see the issues, not the people, as problems. Mediation can stop conflicts from escalating to the point where people hurt or even kill each other, she said.

"Many times, it's just the tip of the iceberg of a dispute," she said. "In mediation, if they can come to their own understanding and reach their own agreement with each other, they're more likely to follow it and get to the root of the problem."

Cropper said she loves her job, and the satisfaction of helping people work out their differences.
"There's nothing more gratifying than when a family comes in and they're not even speaking to each other -- and when they leave they're smiling," she said.

Saturday, March 22, 2008

Marin County Superior Courts embrace Mediation

Mediation a key part of Marin courts
Staff Report
Article Launched: 03/21/2008 12:07:30 AM PDT

Verna Adams and Kim Turner

MEDIATION IS A form of alternative dispute resolution that aims to assist two (or more) disputants in reaching an agreement, according to Wikipedia. The conditions of that agreement is what the parties determine, rather than accepting terms imposed by a judge or other third party.

In Marin, our court offers many opportunities for mediation as an alternative to litigation. Assisted by volunteer attorneys, mental health professionals, accountants and others, people with disputes are brought together and solutions found. Disputes that can be mediated may involve just about anyone. Government agencies, businesses, local groups and individuals often elect to use mediation, rather than the more adversarial approaches in traditional court hearings.

In our court system, all civil, probate and family law disputes can be mediated. Such matters include child custody and visitation, neighborhood conflicts (everything from property lines to barking dogs), inheritance issues, landlord-tenant disagreements and more. We are proud to report that mediation in Marin is a stunning success.

In 2007, our Family Court Services division offered mediation to families with custody and visitation issues in 544 cases. Many were settled at that point, without ever going before a judicial officer. For cases that did not settle, the court offered further custody and visitation mediation, staffed by a judicial officer and volunteer mediators and mental health professionals.
Ninety-eight percent of those cases settled.

Mediation long has been part of our civil court system in Marin. Because of its success, recently we expanded these services to probate proceedings so parties involved in litigation relating to probate or will contests can work toward solutions that are beneficial to all. These mediation conferences are conducted by a judicial officer and two volunteer, experienced probate attorneys.

Mediation is also part of the juvenile criminal justice system. For nonviolent offenders, volunteers help bring the victim and the offender together so that restitution can be made and the young offender rehabilitated. This approach, called restorative justice, offers a proven strategy to redirect the behavior of youthful offenders who often do not consider that their crimes cause harm to real victims. It may be our best opportunity to dissuade juvenile offenders from engaging in more serious criminal activities.

These programs would not be possible without the generous participation of hundreds of volunteers. At the Marin County Bar Association meeting on Wednesday, we will recognize 146 attorneys who have volunteered their services to those who cannot afford representation during the past year. The court has a panel of 358 attorneys who serve on our mediation panels.
As a result of this work, few civil, probate or family law cases go to trial. Instead, the parties find a mutually agreeable compromise in a process that is cheaper, quicker and much less stressful than litigation.

In addition to the mediation work that takes place inside the courthouse, other agencies provide mediation services:

- Marin Mediation Services, 30 N. San Pedro Road, San Rafael (499-7454).
- Marin County Bar Association Lawyer Referral Service, 30 N. San Pedro Road, San Rafael (499-1314).
- Marin District Attorney's Office, Consumer Protection Unit (499-6450).
- Legal Self-Help Center of Marin, 30 N. San Pedro Road, San Rafael (492-1111).
- Department of Consumer Affairs, (916-574-822).
A Texas Law Review article, "A glass half full," may have said it best. Mediation is "better (than litigation) ... more accessible and understandable to the layperson, less adversarial, expensive and time-consuming, and more likely to produce an outcome that matches the interests of the disputants."
The Judicial Council of California has declared March 17 to 24 to be Mediation Week. Join us in saluting the hundreds of volunteers who work tirelessly and effectively to assist the people of Marin with all their problems, large and small.
Verna Adams is presiding judge and Kim Turner is executive officer of Marin County Superior Court.

Jim W Hildreth
Mediating Real Estate Disputes

The Love of Real Estate

We love our homes, our investments as each of us have dreams.
Sometimes a dispute will occur, such as a partnership dispute, non-disclosure issues, a buyer-seller conflict or issues with agents.
Jim W Hildreth is a trained & experienced Real Estate Mediator
that can assist and guide the parties in resolving a conflict or dispute.
Why Litigate, when you can Mediate.
Serving the San Francisco Bay Area, the Central Valley & The Mother Lode.
Jim W Hildreth

Real Estate Dispute?

Are you involved in a Real Estate Dispute? Looking for a trained "Neutral"?

Jim W Hildreth is a certified Mediator who's specialty is conflicts and disputes with real property issues.
Serving the Bay Area, the Central Valley and the California Mother Lode.
Experienced and dedicated at resolving conflicts and treating each party with respect, dignity with open lines of communication.
Jim W Hildreth

Mediation Best For Real Estate Disputes

Mediation best for real estate disputes
Robert Bruss
Sunday, November 20, 2005

Q: In September, we bought an older house, which had recently been remodeled. It has a flat roof. Our professional home inspector said the roof appeared to have been repaired recently.
During a moderate rain about a month after we moved in, it leaked in several spots. When we called the realty agent and the seller, they both said the roof didn't leak when the house was sold to us so they have no liability. We talked with two roofers who agreed the roof is shot and needs complete replacement. One roofer bid $12,500 and the other bid $14,850.
When we talked to our attorney, she reviewed our sales contract, which says we agreed to mediate any dispute that arises with the seller, but if that doesn't work we have to go to binding arbitration. When we signed our purchase offer, the Realtor pushed us to agree to arbitrate any disputes. Is that good or bad?
Vickie R.
A: Mediation of real estate sales disputes is fine, and I highly recommend it as a way to resolve buyer-seller disputes at very low expense.
When your attorney notifies the seller that you feel the house was misrepresented because the roof leaked badly in the first moderate rain after purchase, she will remind the seller of the contract obligation to mediate disputes.
The parties, with the help of their attorneys, will then choose a neutral mediator who has real estate experience. In a simple matter like this, mediation shouldn't take more than one day. Each party presents its evidence, such as your estimates. The parties usually split the fee of the mediator. If he or she is really good, the result will usually be a compromise of some type.
However, if mediation fails, because both buyer and seller agreed to binding arbitration for any sales disputes, you and the seller will choose an arbitrator who will hear the evidence and render a binding decision. That decision is then presented to the local court for confirmation so it becomes the equivalent of a judgment.
The big drawback of binding arbitration is there is no appeal, even if the arbitrator made a mistake.
When I buy or sell real estate, I never agree in the sales contract to binding arbitration of future disputes. My philosophy is that's not the time to give up my legal rights to a jury trial if a dispute arises.

Jim W Hildreth

Friday, March 21, 2008

Acreage Purchase Leads to Dispute

After a year in escrow the seller & buyer became frustrated and the dream of owning 10 acres in the country began to fade.

Both parties had invested time, money and improvements were made.

In the end the buyer wanted out and the seller wanted damages.

Discussion of litigation, arbitation and using a California Real Estate Land Purchase agreement the contract spelled out for Mediation.

The parties along with agents met with Real Estate Mediator Jim W Hildreth and within 4 hours a written settlement was produced.

Litigation & Arbitration would have been costly and Mediation turned out to be productive in this land dispute.

Jim W Hildreth

Inman Real Estate Blog

Real Estate News

Real Estate Mediation is Helpful

Thank you very much, Jim W Hildreth. We appreciated your time & efforts and found the mediation to be very straightforward & helpful. RB -Realtor

Jim W Hildreth Real Estate Mediator Guest Speaker

Jim W Hildreth Real Estate Mediator was the recent guest speaker at the Amador County Association of Realtors in Jackson CA. 95642

The March 20th 2008 meeting was conducted by Board President Joel Lesch.

Jim W Hildreth spoke to the real estate members about mediation and the many advantages of mediation vs arbitration and or litigation.

He gave multiple examples of how conflicts with real property issues were solved by open mediation an active communication.

He reviewed with the the group of 40 active agents and brokers that California Real Estate Forms have a built in Mediation Clause in both listings and purchase contracts.

His suggestion to the association was why Litigate when you can Mediate.

Testimonials About Jim W Hildreth Mediator


I'm glad that we decided to use Jim's skills and services as a mediator. He allows both sides to state their case, listens to what is being said and clarfies by asking questions, then summarizies what he has heard. If fairness is what you are looking for, look no further. BD- Sacramento January 2008

"I have witneesed several mediations previously, and I thought you performed your work exccedingly well. I believe both parties had an equal opportunity to be heard, and that you brought them together to resolve differences in a professional and unbiased manner". MF- Sacramento November 2007

"I want to say thank you for all you have done. I am amazed at how well you do your job. I have met too many so called professionals that were less than reasonable. You have a tremendous God given talent for talking with people. I truely thought this was going to be a brick wall meeting at best. I am glad that I was wrong." MH Plaintiff December 2007
"Jim is good in summarizing parties positions and asking clarifying questions"
"Jim has great people skills and a good listener who is fair and impartial" Greg Applegate City of Sonora
"Thanks for your help in solving the real estate dispute. My first experience with mediation, you made it flow easy, I was happy with the end results". Plaintiff
"I do not hesitate to recommend Jim Hildreth as a Mediator". Brenda Gaspar East Bay Mediation.